How MagicJack Works

What are MagicJack's features?

Consumers can purchase MagicJack devices online or in physical retail stores.
Consumers can purchase MagicJack devices online or in physical retail stores.
©Cory Doctorow/Creative Commons

As of fall 2013, your MagicJack Plus purchase comes with six months of service, which includes unlimited calls to numbers in the U.S., Puerto Rico, the U.S. Virgin Islands and Canada. This holds true even if you are using the MagicJack abroad. You can also call other MagicJack users for free anywhere in the world. You can make international calls with the device, but it requires purchasing pre-paid minutes.

You can purchase a year or five years additional service during setup or at any time afterward. The service also includes voicemail, caller ID, call waiting, call forwarding, 411 directory assistance, conference calling and E911 service (the VoIP version of traditional 911 emergency service, which sends your address along with the call). MagicJack's voicemail can be accessed via the software on your computer or by calling your phone number. You can also set up an e-mail address to have your voicemails delivered to your inbox as audio attachments. The software also saves contacts and call history logs.

MagicJack provides you with a free number, and you can select the area code and prefix, if available, and it doesn't have to be dependent upon your location. Initially, customers couldn't keep their own existing numbers, but now if you choose to do so, you can port your existing number, or pick a Canadian or vanity number, for additional annual fees.

The company also offers iOS and Android apps through iTunes and Google Play, for use on your phone or tablet. The apps allow you to use your WiFi or data plan to make VoIP calls to the U.S., Canada and to other MagicJack numbers anywhere, while avoiding using minutes or racking up roaming charges. If you don't have a paid MagicJack account, it will assign a random outgoing number to you every time you use it. You can also receive calls, although the caller will have to call a special number then enter your MagicJack app number.