How Telephones Work

By: Marshall Brain  | 
A white background with a phone showing a calculator app.
The keypad arrangement of a phone differs from the arrangement of a calculator. twomeows / Getty Images

Although most of us take it completely for granted, the telephone you have in your house is one of the most amazing devices ever created. If you want to talk to someone, all you have to do is pick up the phone and dial a few digits. You are instantly connected to that person, and you can have a two-way conversation.

The telephone network extends worldwide, so you can reach nearly anyone on the planet. When you compare that to the state of the world just 100 years ago, when it might have taken several weeks to get a one-way written message to someone, you realize just how amazing the telephone is!


Surprisingly, a telephone is one of the simplest devices you have in your house. It is so simple because the telephone connection to your house has not changed in nearly a century. If you have an antique phone from the 1920s, you could connect it to the wall jack in your house and it would work fine!

In this article, we will look at the telephone device that you have in your house as well as the telephone network it connects to so you can make and receive calls. See the next page to get started.


Telephone Design

A simple telephone
A simple telephone

The very simplest working telephone would look like this inside.

As you can see, it only contains three parts and they are all simple:


  • A switch to connect and disconnect the phone from the network - This switch is generally called the hook switch. It connects when you lift the handset.
  • A speaker - This is generally a little 50-cent, 8-ohm speaker of some sort.
  • A microphone - In the past, telephone microphones have been as simple as carbon granules compressed between two thin metal plates. Sound waves from your voice compress and decompress the granules, changing the resistance of the granules and modulating the current flowing through the microphone.

That's it! You can dial this simple phone by rapidly tapping the hook switch -- all telephone switches still recognize "pulse dialing." If you pick the phone up and rapidly tap the switch hook four times, the phone company's switch will understand that you have dialed a "4."

The only problem with the phone shown above is that when you talk, you will hear your voice through the speaker.

A "real" telephone
A "real" telephone

Most people find that annoying, so any "real" phone contains a device called a duplex coil or something functionally equivalent to block the sound of your own voice from reaching your ear. A modern telephone also includes a bell so it can ring and a touch-tone keypad and frequency generator. A "real" phone looks like this.

Still, it's pretty simple. In a modern phone there is an electronic microphone, amplifier and circuit to replace the carbon granules and loading coil. The mechanical bell is often replaced by a speaker and a circuit to generate a pleasant ringing tone. But a regular $6.95 telephone remains one of the simplest devices ever.


Telephones: Wires and Cables

Telephone wires and cables connect your home phone to a huge communications web.
Telephone wires and cables connect your home phone to a huge communications web.

The telephone network starts in your house. A pair of copper wires runs from a box at the road to a box (often called an entrance bridge) at your house. From there, the pair of wires is connected to each phone jack in your house (usually using red and green wires). If your house has two phone lines, then two separate pairs of copper wires run from the road to your house. The second pair is usually colored yellow and black inside your house. (See What do the little boxes that the phone company has around our neighborhood do? for a description of the telephone boxes and wires that you see by the road.)

Along the road runs a thick cable packed with 100 or more copper pairs. Depending on where you are located, this thick cable will run directly to the phone company's switch in your area or it will run to a box about the size of a refrigerator that acts as a digital concentrator.


Digital Phone Calls

The concentrator digitizes your voice at a sample rate of 8,000 samples per second and 8-bit resolution (see How Analog and Digital Recording Works for information on digitizing sounds). It then combines your voice with dozens of others and sends them all down a single wire (usually a coax cable or a fiber-optic cable) to the phone company office. Either way, your line connects into a line card at the switch so you can hear the dial tone when you pick up your phone.

If you are calling someone connected to the same office, then the switch simply creates a loop between your phone and the phone of the person you called. If it's a long-distance call, then your voice is digitized and combined with millions of other voices on the long-distance network. Your voice normally travels over a fiber-optic line to the office of the receiving party, but it may also be transmitted by satellite or by microwave towers. (See How does a long-distance call work? for a more detailed description.)


Creating Your Own Telephone Network

Creating your own telephone network is a rather simple process. Learn about creating your own telephone network or a private intercom.
Creating your own telephone network is a rather simple process. Learn about creating your own telephone network or a private intercom.

Not only is a telephone a simple device, but the connection between you and the phone company is even simpler. In fact, you can easily create your own intercom system using two telephones, a 9-volt battery (or some other simple power supply) and a 300-ohm resistor that you can get for a dollar at Radio Shack. You can wire it up like this:

Your connection to the phone company consists of two copper wires. Usually they are red and green. The green wire is common, and the red wire supplies your phone with 6 to 12 volts DC at about 30 milliamps. If you think about a simple carbon granule microphone, all it is doing is modulating that current (letting more or less current through depending on how the sound waves compress and relax the granules), and the speaker at the other end "plays" that modulated signal. That's all there is to it!


The easiest way to wire up a private intercom like this is to go to a hardware or discount store and buy a 100-foot phone cord. Cut it, strip the wires and hook in the battery and resistor as shown. (Most cheap phone cords contain only two wires, but if the one you buy happens to have four, then use the center two.) When two people pick up the phones together, they can talk to each other just fine. This sort of arrangement will work at distances of up to several miles apart.

The only thing your little intercom cannot do is ring the phone to tell the person at the other end to pick up. The "ring" signal is a 90-volt AC wave at 20 hertz (Hz).


Telephones: Tones

In a modern phone system, the operator has been replaced by an electronic switch. When you pick up the phone, the switch senses the completion of your loop and it plays a dial tone sound so you know that the switch and your phone are working. (For more information on tones, see How Guitars Work.) The dial tone sound is simply a combination of 350-hertz tone and a 440-hertz tone, and it sounds like this.

Click here to hear a dial tone.


You then dial the number using a touch-tone keypad. The different dialing sounds are made of pairs of tones:

  • 1 = 697 Hz + 1,209 Hz
  • 2 = 697 Hz + 1,336 Hz
  • 3 = 697 Hz + 1,477 Hz
  • 4 = 770 Hz + 1,209 Hz
  • 5 = 770 Hz + 1,336 Hz
  • 6 = 770 Hz + 1,477 Hz
  • 7 = 852 Hz + 1,209 Hz
  • 8 = 852 Hz + 1,336 Hz
  • 9 = 852 Hz + 1,477 Hz
  • * = 941 Hz + 1,209 Hz
  • 0 = 941 Hz + 1,336 Hz
  • # = 941 Hz + 1,477 Hz

A typical number that you dial sounds like this:

Click here to listen to a touch-tone number.

If the number is busy, you hear a busy signal that is made up of a 480-hertz and a 620-hertz tone, with a cycle of one-half second on and one-half second off, like this:

Click here to listen a busy signal.


Telephones: Bandwidth

In order to allow more long-distance calls to be transmitted, the frequencies transmitted are limited to a bandwidth of about 3,000 hertz. All of the frequencies in your voice below 400 hertz and above 3,400 hertz are eliminated. That's why someone's voice on a phone has a distinctive sound. Compare these two voices:

You can prove that this sort of filtering actually happens by using the following sound files:


Call up someone you know and play the 1,000-hertz sound file on your computer. The person will be able to hear the tone clearly. The person will also be able to hear the 2,000- and 3,000-hertz tones. However, the person will have trouble hearing the 4,000-hertz tone, and will not hear the 5,000- or 6,000-hertz tones at all! That's because the phone company clips them off completely.

For lots more information on telephones, telephone networks and related technologies, check out the links below.


Originally Published: Apr 1, 2000

Telephone FAQ

Who invented the telephone?
Alexander Graham Bell invented the telephone in 1876, though there's some controversy over whether Bell was the true pioneer.
When did telephones become common in homes?
By 1920, roughly 30 percent of houses had a telephone. This rose to about 62 percent in the '50s and 90 percent in the '90s.
What are the parts of a telephone?
A telephone is made up of a power source, switch hook, dialer, ringer, transmitter, receiver, and an anti-sidetone circuit.
Where does the word telephone come from?
The word telephone came from the Greek roots "tēle", meaning "far," and "phonē" meaning "sound."
How do telephones work?
A traditional landline telephone system only contains three simple parts: a hook switch, which connects and disconnects the phone from the network; a speaker; and a microphone, through which sound waves from your voice compress and decompress the granules, changing the resistance and modulating the current flowing through the microphone.