• Adventure
  • Auto
  • Culture
  • Entertainment
  • Home & Garden
  • Money
  • Science
  • Tech
  • Video
  • Shows
  • Blogs
  • Quizzes
  • Games
  • Random Article
  • Computer
  • Electronics
  • Home / 
  • Tech / 
  • Electronics / 
  • Phones / 
  • Telephone Technology

by Dave Roos

MORE STUFF LIKE THIS:

How It's Made: Neon Signs
How It's Made: Neon Signs
TV Evolution Pictures
TV Evolution Pictures
Tech Talk: RAM Quiz
Tech Talk: RAM Quiz
10 Sci-fi Gadgets We Wish Actually Existed
10 Sci-fi Gadgets We Wish Actually Existed
  • Page
  • 4
    Advantages of Using IVR Systems
  • 5
    Disadvantages of Using IVR Systems
  • 6
    IVR Providers
  • 7
    Lots More Information
  • Lots More Information

    Related HowStuffWorks Articles

    • How Conferencing Works
    • How Electronic Notifications Work
    • How Emergency Notifications Work
    • How Reservation Confirmations Work
    • How Airline E-Tickets Work
    • How Voice Mail Works

    More Great Links

    • PlumVoice
    • Voxeo
    • inContact
    Print
    Cite This!
    Close 
    Please copy/paste the following text to properly cite this HowStuffWorks article:

    Roos, Dave.  "How Interactive Voice Response (IVR) Works"  20 February 2008.  HowStuffWorks.com. <http://electronics.howstuffworks.com/interactive-voice-response.htm>  21 May 2012.
    Cite
    Feedback
  • Page
  • 0
    Introduction to How Interactive Voice Response (IVR) Works
  • 1
    IVR Systems
  • 2
    Common IVR Applications
  • 3
    Advantages of Using IVR Systems
  • 4
    Disadvantages of Using IVR Systems
  • 5
    IVR Providers
  • 6
    Lots More Information
  • Popular Tech Topics

    The Ultimate Computer History Quiz
    The Ultimate Computer History Quiz
    Top 5 Myths About the Internet
    Top 5 Myths About the Internet
    How to Connect Your Computer to Your TV
    How to Connect Your Computer to Your TV
    How Capacitors Work
    How Capacitors Work
    How Cloud Computing Works
    How Cloud Computing Works
    Take a look at Computer Videos

    You Might Also Like

    How Fixed Mobile Convergence Works

    Between your home phone, cell phone and your work phone, do you ever feel like you have too many phone numbers? Wouldn't it be nice if you could simply have one phone that worked everywhere?

    How the Verizon Hub Works

    The Verizon Hub is like a home phone, smartphone, computer and TV all rolled into one. Will this device revolutionize the way we communicate?

    Popular Articles

    • How does the walkie-talkie feature on a Nextel phone work?
    • Could someone stalk you using your own smartphone?
    • Which cell phone should I buy for my grandmother?
    • MOST WATCHED
    • MOST READ
    • MOST WATCHED

      • Want to win a free Apple iPad? Upload your best pics!
      • Ultimate Computer Hardware
      • How It's Made
      • Cell Phone Tricks
      • Stuff to Blow Your Kid's Mind
    • MOST READ

      • How to Detect if Someone's Stealing Your WiFi
      • How to See Who Views Your Facebook Profile
      • 10 Myths About Video Games
      • Top 10 iPhone Apps for Your Car
      • How Stun Guns Work

    Don't Miss

    Stuff They Don't Want You to Know
    Stuff They Don't Want You to Know
    The most mind-blowing pic wins an iPad!
    The most mind-blowing pic wins an iPad!
    Graphic Info: Plane Crashes
    Graphic Info: Plane Crashes

    CHECK OUT OUR PODCASTS

    STUFF NATION NEWSLETTER THE HOW BEHIND TODAY'S NEWS
    HOWSTUFFWORKS
    • Adventure
    • Auto
    • Culture
    • Entertainment
    • Health
    • Home & Garden
    • Lifestyle
    • Money
    • Science
    • Tech
    MORE STUFF
    • Blogs
    • Games
    • HSW Tools
    • RSS
    • Maps
    • Podcasts
    • Quizzes
    • Newsletters
    • Video
    OUR WEBSITES
    • Animal Planet
    • Consumer Guide Auto
    • Consumer Guide Products
    • Discovery Channel
    • Discovery Fit & Health
    • HSW Brazil
    • HSW China HowStuffWorks China
    • Investigation Discovery
    • Oprah Winfrey Network
    • Planet Green
    • Science Channel
    • TLC
    • Discovery Education
    • Store
    CUSTOMER SERVICE
    • Advertising
    • Contact Us
    • Help
    CORPORATE
    • About Us
    • Careers @ Discovery
    • Privacy Policy
    • Visitor Agreement
    TAKE US WITH YOU
    FOLLOW US
    © 1998-2012 HowStuffWorks, Inc